Free Discovery Call

Service Description

At the discovery call, you have the opportunity about the services and what is included. We will discuss what you can expect from the initial consultation and further appointments. What's included: - 15 minute call - Discuss health goals - Find out how I work / discuss my approach and you expectations - Fees and booking times for future appointments can be discussed.

Cancellation Policy

Appointment Cancellation Policy - Effective Date: 04/01/2024 Cancellation Procedure Clients are required to provide notice of cancellation through our online booking system or by contacting us directly via email (sophie@mydietitian.uk). Appointments can be canceled or rescheduled up to 24 hours before the scheduled time without incurring any charges. Late Cancellation and No-Show Policy Late Cancellation: Appointments canceled or rescheduled within 24 hours of the scheduled time will not receive a refund for the appointment booked. No-Show: If a client fails to show up for a scheduled appointment without prior notice, the full appointment fee will be charged. Refund Policy Canceled by Client: Refunds will not be issued for appointments canceled by the client within the specified time frame. The client may reschedule the appointment without incurring additional charges. Canceled by MyDietitian: In the rare event that MyDietitian / our registered dietitian needs to cancel or reschedule an appointment, clients will be notified as soon as possible, and a full refund or rescheduled appointment will be offered. Payment and Fee Structure Payment is required at the time of booking an appointment. Exceptions Exceptions to the cancellation policy may be considered in cases of emergency or extenuating circumstances. Clients are encouraged to contact us via email (sophie@mydietitian.uk) as soon as possible to discuss their situation. Communication Clients are responsible for ensuring that their contact information is accurate and up-to-date to receive notifications about appointments and cancellations. Policy Modifications MyDietitian reserves the right to modify this cancellation policy at any time. Any changes will be effective immediately and will be communicated through our website. By scheduling an appointment with MyDietitian, you acknowledge that you have read, understood, and agreed to this Appointment Cancellation Policy. If you have any questions or concerns, please contact us via email at sophie@mydietitian.uk

Contact Details